Privacy Policy

Last updated: March 20, 2026

 Effective Date: March 20, 2026

1. Introduction

381 Logistics LLC ("Company," "we," "us," or "our"), located at 4242 1st Ave Ste F8, Lyons, IL 60534, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website 381logistics.com or contact us through any of our communication channels.

By accessing our website or submitting any form, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Full name, email address, phone number, and any other information you voluntarily provide through our contact form.
  • Business Information: Information about your trucking operation, equipment type, number of trucks, and service inquiries.
  • Technical Data: IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages — collected automatically through standard web server logs.
  • Cookies and Tracking: We may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, quote requests, and job applications
  • To provide dispatch services, freight brokerage, and owner-operator support
  • To send operational communications related to your service requests
  • To improve and optimize our website and services
  • To comply with applicable laws and regulations, including FMCSA and DOT requirements
  • To protect the rights, property, and safety of 381 Logistics LLC, our clients, and the public

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Sharing of Information

We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email service providers, load boards), bound by confidentiality obligations.
  • Legal Requirements: If required by law, subpoena, court order, or other governmental authority, or to protect the rights and safety of 381 Logistics LLC or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for a maximum of 24 months unless an ongoing business relationship requires longer retention.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites (such as load boards, FMCSA portals, or social media platforms). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of certain uses of your information

To exercise any of these rights, please contact us using the information in Section 11 below.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: